These Terms and Conditions (“Terms”) govern access to and use of BrandStory.ai websites, products, and services (the “Services”) operated by BrandStory.ai (“BrandStory,” “we,” “us,” or “our”). By accessing or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.
1. Eligibility and acceptance
You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the Services. If you do not agree to these Terms, do not use the Services.
2. Accounts and security
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Provide accurate registration information and notify us promptly of any unauthorized use. We may suspend or terminate accounts that appear compromised, abusive, or in violation of these Terms.
3. Subscriptions, trials, and billing
Some Services require a paid subscription. Pricing, plan limits, and features are described at purchase or in your order form. Unless otherwise stated:
- Fees are billed in advance for the selected billing period
- Subscriptions renew automatically until canceled
- You authorize us and our payment processors to charge applicable fees and taxes
- Free trials or promotional access may be limited, modified, or ended at our discretion
- Except where required by law, fees are non-refundable
We may change pricing with reasonable notice for renewing terms. Continued use after the effective date of a price change constitutes acceptance for the next billing cycle.
4. Acceptable use
You agree not to:
- Violate any applicable law, regulation, or third-party rights
- Use the Services to generate or distribute illegal, harmful, deceptive, or abusive content
- Attempt to reverse engineer, scrape, or disrupt the Services or related infrastructure
- Interfere with security features, rate limits, or access controls
- Resell, sublicense, or provide unauthorized access to the Services except as expressly permitted
- Misrepresent AI-generated content as human-authored where disclosure is required by law or platform policy
- Upload malware or content that infringes intellectual property or privacy rights
We may investigate suspected violations and suspend or terminate access.
5. Customer Content
You retain ownership of content you submit to the Services (“Customer Content”). You grant BrandStory a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Content solely as needed to provide, secure, and improve the Services and to fulfill our obligations under these Terms.
You represent that you have all rights necessary to submit Customer Content and that doing so does not violate law or third-party rights.
6. AI-generated outputs
The Services may generate text, images, layouts, recommendations, and other materials (“Outputs”) based on your prompts and inputs. Subject to these Terms and your subscription plan:
- As between you and BrandStory, you may use Outputs for your business purposes
- Outputs may be similar to content generated for other users with similar prompts
- AI systems can produce inaccurate, incomplete, biased, or unexpected results
- You are solely responsible for reviewing, editing, fact-checking, and deciding whether to publish or rely on Outputs
- BrandStory does not guarantee uniqueness, accuracy, fitness for a particular purpose, or non-infringement of Outputs
7. BrandStory intellectual property
The Services, including software, models (to the extent owned or licensed by us), designs, trademarks, documentation, and branding, are owned by BrandStory or its licensors. These Terms do not grant you any ownership rights in the Services. You may not copy, modify, or create derivative works of the Services except as expressly allowed.
8. Confidentiality
If either party shares non-public business, technical, or account information designated as confidential (or that reasonably should be understood as confidential), the receiving party will use it only to perform under these Terms and will protect it with reasonable care. Confidentiality obligations do not apply to information that is public, independently developed, or rightfully received from another source without restriction.
9. Third-party services
The Services may integrate with or rely on third-party tools, models, analytics, hosting, or payment providers. Your use of third-party services may be subject to their own terms and privacy policies. BrandStory is not responsible for third-party services we do not control.
10. Disclaimers
THE SERVICES AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDSTORY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDSTORY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO BRANDSTORY FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE NOT PAID ANY FEES).
12. Indemnification
You will defend and indemnify BrandStory against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your Customer Content, your use of Outputs, your violation of these Terms, or your infringement of third-party rights.
13. Suspension and termination
You may stop using the Services at any time and cancel a subscription according to your plan settings or by contacting support. We may suspend or terminate access immediately if you breach these Terms, if required by law, or if continued use creates risk to the Services or others. Upon termination, your right to use the Services ends. Sections that by nature should survive (including ownership, disclaimers, liability limits, and indemnity) will survive.
14. Governing law
These Terms are governed by the laws applicable in the jurisdiction where BrandStory principally operates, without regard to conflict-of-law principles, except where mandatory local consumer or data-protection laws provide otherwise. Courts in that jurisdiction will have exclusive jurisdiction over disputes, subject to applicable law.
15. Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms on this page and revise the “Last updated” date. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms. If you do not agree, stop using the Services.
16. General
These Terms, together with our Privacy Policy and any order form or plan terms, form the entire agreement between you and BrandStory regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a corporate transaction.
17. Contact us
Questions about these Terms:
- Email: info@brandstory.ai
- Website: brandstory.ai
Related: Privacy Policy